Terms Of Use

Welcome to Smartpix.my, the industry leaders in event photography. The following terms and conditions apply to your use of our Web site and service. Please read them carefully.

THE FOLLOWING TERMS AND CONDITIONS CONSTITUTE A LEGAL AGREEMENT (THE "AGREEMENT") BETWEEN YOU and SMARTPIX.MY. PLEASE READ ALL OF THE FOLLOWING TERMS AND CONDITIONS. BY USING THE SMARTPIX.MY WEB SITE, YOU INDICATE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, PLEASE EXIT OUR WEB SITE.

  • Ownership of Our Web site This Web site is owned and operated by Smartpix Technology Sdn Bhd. All images and video clips are protected by International copyright law.
  • Your Use of Our Photographs You can purchase the photographs featured on our Web site in the form of photographic print, CD or DVD or downloadable images. You may not reproduce, display, transmit, distribute or otherwise exploit any of the prints, clips, images, DVD’s or CD’s, or any portion thereof, in any manner, including, without limitation, print or electronic reproduction, publication or any display of photographs, without the prior written consent of SmartPix.my. Prints are intended for your personal use only. You may not use or reproduce any product purchased from this website in such a manner as to suggest an affiliation with or endorsement by any product, person or entity that is not affiliated with you. You also agree not to modify, alter or otherwise manipulate any product, including without limitation, adding other material to any product without SmartPix.my prior written consent. In addition, you may not reverse engineer, de-compile, or otherwise disassemble software included on this Web site.
  • Disclaimers NOTWITHSTANDING THE Smartpix.my CUSTOMER SATISFACTION GUARANTEE, THIS WEB SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND SmartPix.my. MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, ABOUT ITS IMAGES OR WEB SITE INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW. 
  • my and it’s officers, directors, employees, subsidiaries, affiliates, licensors and representatives, will not be responsible or liable for any damages of any kind including, without limitation, lost business or profits, direct, indirect, incidental, consequential, compensatory, exemplary, special or punitive damages that may result from your access to or use of either this Web site or the photographs DVD’s, CD’s or video clips.
  • Indemnification In the event that you reproduce, display, transmit, distribute or otherwise exploit the photographs or Prints, CD’s, DVD’s or video clips, or any portion thereof, in any manner not authorized by my, or if you otherwise infringe any intellectual property rights relating to any of the images of clips on this Web site, you agree to indemnify and hold Smartpix.my, its subsidiaries, affiliates, licensors and representatives, harmless against any losses, expenses, costs or damages, including reasonable attorneys’ fees, incurred by them as a result of unauthorized use of the Prints, CD’s, DVD’s or video clips and/or your breach of this terms of this Agreement.
  • Refund and Replacement Policy If you found what you have received is not what you ordered, or is defective in any way SmartPix.my is happy to replace the product. 
    • Email info@smartpix.my within 7 days after you have received the merchandise and let us know what items are incorrect or defective. We will reply with instructions for the return and replacement of the incorrect or defective product.
    • Examples of products can be previewed on the website. Refunds or replacement will not be made where products are supplied in the form shown on the preview.
    • All images are available on the website prior to purchase. It is the purchaser’s responsibility to ensure that they are purchasing the correct product, both with regard to content, form and quantity. No refund or replacement will be made where the product is supplied as ordered by the purchaser.
    • Digital photo orders, pre-orders and video clips will not be refunded unless the download is found to have a technical fault that is under the control of SmartPix.my.

Other Terms.
 Smartpix.my reserve the right to make changes to this Web site, this Agreement, and the other information contained in this Web site at any time and without notice. Please refer to these User Terms when you visit the site as they may change from time to time.